PRIVACY POLICY

Effective Date: July 18, 2024

At WAYFAIS, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or purchase our products. By using our services, you agree to the terms described below.

1. Information We Collect

Personal Information You Provide:
When you interact with our site, create an account, place an order, subscribe to our newsletter, or contact customer support, we collect personal details such as:

• Full name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed securely via third-party payment providers)

• Account login credentials

Automatically Collected Information:
We automatically collect certain data when you visit our website, including but not limited to:

• IP address

• Browser type and version

• Device information (e.g., operating system, device type)

• Pages visited and time spent on the site

• Referral source and click paths

Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and serve personalized content and advertisements. You can control cookie preferences via your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders, payments, and shipments accurately and promptly.

• To communicate order updates, promotions, special offers, and newsletters.

• To personalize and improve your shopping experience by showing relevant products and offers.

• To prevent fraud, ensure security, and maintain the integrity of our site and services.

• To comply with legal and regulatory requirements.

• To analyze customer behavior and preferences for business improvements.

3. Sharing and Disclosure of Information

WAYFAIS does not sell or rent your personal data to third parties. We may share your information with trusted third-party partners who help us operate our business, including:

• Payment processors

• Shipping and logistics providers

• Customer service and support teams

• Marketing and advertising partners (only with your consent)

All partners are required to maintain the confidentiality and security of your information.

We may disclose your data when required by law, subpoena, or to protect our rights, property, or safety, or that of our customers.

4. Data Security

We implement comprehensive security measures such as encryption, firewalls, and secure servers to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our team regularly reviews and updates security practices.

Despite these efforts, no method of electronic transmission or storage is completely secure. We encourage you to protect your account credentials and report any suspicious activity immediately.

5. Your Privacy Rights

Depending on your location and applicable laws, you have the following rights regarding your personal data:

• Access and Correction: You may request a copy of your data and ask us to correct any inaccuracies.

• Data Deletion: You can request deletion of your personal information, subject to legal and operational requirements.

• Marketing Opt-Out: You can unsubscribe from promotional emails anytime via the link provided in our communications.

• Cookie Preferences: Manage or disable cookies through your browser settings, although some site features may be affected.

To exercise these rights or inquire about your data, please contact us at support@wayfais.com.

6. Children’s Privacy

WAYFAIS is committed to protecting children’s privacy. Our website and services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will promptly delete it.

7. International Data Transfers

As a US-based company shipping products internationally, your information may be transferred, stored, and processed in the United States or other countries where our service providers operate. We take appropriate safeguards to ensure your data remains protected regardless of location.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer service, legal compliance, and business operations. When data is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. We will notify you by posting the updated policy on our website with a new effective date. Continued use of our services after changes means you accept the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy team:

Email: support@wayfais.com